Returns
Return your hearing products with ease
See below for information about your returns options. We offer a 45-day money back guarantee on all of our hearing aids.
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Call us
Call our patient care team to return your items with ease.
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Initiate return shipping
Our team will send you a shipping label to return your items to us.
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Get your refund in 5 days
Once we receive the returned hearing aids, we will process a refund within 5 days.
Got a question? We’re here to help
Still looking for answers? Get in touch
How do I know which hearing aid I need?
Are you an authorized retailer?
What is the difference between technology levels?
How will I receive my hearing aids?
When do I need to replace my hearing aids?
What happens during a home visit?
How does remote care work?
What if the hearing aids don’t work?
What if I need a hearing test?
Are there any hidden fees?
Are your prices actually lower?
What if I need more home visits?
Returns
Terms & Conditions
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